external download link Is erroring with Maximum view state size limit 170K - Update Brandon Cimina
Several of our users have experienced issues with the 'Download All' button on Fund Communication records. There appears to be some limitations on the number of records / file size allowed with this download functionality.
**Ideally**, users should be able to press 'Download All', users are navigated to a page where the PDFs are prepared for downloading and then downloaded automatically for the user in a zip file. Mass Downloads should have no download cap whatsoever. However, understanding that there most likely need to be download limits in place, the download cap should be increased to accommodate an average of 200 commitments and 500 recipients.
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**QA Org to Replicate the Issue**: This test environment has been created for the sole purpose of recreating this issue - it is using our latest production package (6.0):
UN: massdownload@fundpanel.io
PW: Aduro666
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**Demo Org to Replicate the Issue**: This is our demo environment, where I have also managed to replicate the issue:
UN: quanvand@fundpanel.io
PW: Fundpanel2018
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My notes documenting the issues with this button are detailed here:
https://docs.google.com/document/d/1A0lPO4yzajZwwJYP63XCDhdESerjQYBDk1hcuZszHEk/edit?usp=sharing
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While troubleshooting this error, I came across a workaround that allows me to successfully download the Fund Communication documents, even when the 'Download All' button is not functioning correctly. See the attached 'Mass Download Workaround' doc.
This workaround involves navigating directly to the MassDownload record and it may prove useful in troubleshooting the issue.
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This issue has come up in the past with a few clients - see the attached issue tracker document for more details on how to replicate the issue in one of our client's orgs (Goldcrest).
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**Lightning Readiness**:
- **Document (Custom)** Download Selected - The button shows up on the Document (Custom) related list on the Fund, Capital Commitment, and Financials object pages. We created a replacement button that shows up in Lightning. However, there are issues with how this button works in both Lightning and Classic.
- **Recipient** Download All - the button shows up on the 'Recipients' related list on the Fund Communication object page. We created a replacement button that shows up in Lightning - on the Fund Communication page instead of the Recipients related list. However, there are issues with how this button works in both Lightning and Classic.
Mass Download of communication notices not working. Throwing the following error upon going to the external link: bad response: #403 403 Forbidden [{"errorCode":"FORBIDDEN","message":"You do not have access to the Apex class named: MassDownloadEndPoint"}]